Cold Calling Staff Meaning

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By Jerome Clatworthy

Cold calling staff is a term used to refer to employees or contractors who are hired for the purpose of making sales calls. This type of employee can be either full-time or part-time and their main role is to contact potential customers, introduce products or services, and answer any questions they may have. Cold calling requires specific skills such as strong communication skills, great customer service ability, and an understanding of product knowledge.

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