Cold Call Drama

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By Jerome Clatworthy

Cold call drama can be a tricky situation to handle, especially when the person on the other end of the line is unhappy or frustrated. The best way to deal with cold call drama is to remain calm and collected. Acknowledge their feelings but don’t take them personally; remember that you are there to help resolve whatever issue they may have. Ask for clarification and provide solutions in an empathetic manner – show them that you care about their problem and want to help solve it.

It might be worth checking out this additional article: Cold Call Deutsch

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